Have you got a non-urgent query?

You can contact us about a medical, administrative or prescription issue by clicking the LINK  Contact us Online 

Answer a few short questions and we will get back to you within 3 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during Opening Hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 1800 - 0900. Please contact 111 during out of hours or 999 if this is an emergency.


Covid Restriction Update

Throughout the pandemic we have strived to make the surgery as safe as possible for all our patients and staff. We will continue to do so going forward.

From the 19th July nothing will change at the surgery – patients will need to still wear a mask, socially distance and use hand sanitiser in the surgery and staff will continue to wear PPE. We do understand that it can be frustrating but we know that when people come to us they are sick and vulnerable (and some cannot receive the covid vaccinations due to medical reasons) so we feel it would be wrong to not take these small precautions that can protect people.

In terms of opening up, as many of you know, we have never been shut and in fact have consulted with much higher numbers of patients than we did pre-covid (face to face, by phone, by e-consult and by video), not counting vaccinating 90% of the adult population twice in the last 6 months.

We have come so far in trying to minimise the impact of covid and we are sure you understand that we need to keep the surgery safe for all patients and staff.


For ALL  Information on COVID 19 Clinics & Services   Click Here


The surgery has now re-established the telephone line and you can now call us on our original number 

01702 463333

Patient can also email f81081.queenswaysurgery@nhs.net   Please use this for all non-urgent enquiries to help keep the phone lines free. We aim to respond within 2 working days.

EMAIL for Repeat Prescription Request - scripts.f81081@nhs.net

DUE TO THE CURRENT COVID RESTRICTIONS WE WOULD REMIND PATIENTS NOT TO TURN UP AT THE SURGERY WITHOUT AN APPOINTMENT AS WE HAVE LIMITED WAITING ROOM SPACE. PATIENTS MUST CONTACT THE SURGERY VIA THE PHONE NUMBER TO ARRANGE AN APPOINTMENT.

We would like to thank patients for their patience whilst we get normal services re-instated.

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With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.  

Practice Leaflet


Our list is OPEN! You can download the forms you need to register with is here:

Please bring both completed forms along with some photographic ID to the Reception desk and we will be happy to register you.


 Access & Parking

Access is easy - a lift is available to the upper floor and a wheelchair is available for your use. A disabled toilet is also available.  Car parking is available for patients while in surgery only. A park-and-pay car park is available in Short Street.

(Site updated 20/10/2021)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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