TODAY our average call response time was 2 minutes 3 seconds!
We are accepting new patients. You can download our registration forms here:
GDPR: Changes to how your data is protected: GDPR: Changes to General Data Protection Regulations. For more information see our patient leaflet
GDPR Leaflet to Patients
Test Results - Patients should ring to obtain their test results after 2pm
Register for Online Appointment Booking/Repeat Prescription Requests
Minor Injury Service at Queensway:
The Surgery is now operating a minor injury service for minor injuries which have occurred within the previous 48 hours. Treatment can be provided for the following:
Minor lacerations or cuts
Removal of foreign bodies
Minor scalds or burns
Minor injuries will be assessed by our experienced nursing team and treated appropriately. Please note that the Practice team would not be able to deal with major burns or major injuries sustained and these will have to be dealt with by the Hospital.
Gluten free food
Gluten-free food products are no longer available on prescription in Southend on Sea.
If you are a patient with coeliac disease and use this service, you can get further information and advice from:
NHS Southend Clinical Commissioning Group (CCG). Website: southendccg.nhs.uk/coeliac.
Tel: 01702 314299. Email: SCCG.Communications@nhs.net
Friends and Family Survey
We would welcome your feedback on how likely you would be recommend our GP practice to friends and family. Your comments will help us to review our service and to make changes. Thank you.
The Practice List is open
The Queensway practice list is now open to new patients within the Surgery's catchment area. Patients will be fully registered after having a new patient medical.
Have you had your free NHS Health Check?
If you aged between 40-74 years of age and have no pre-existing long-term conditions you are entitled to a free NHS health check. All you have to do is ring 01702 463333 and speak to a member of the nursing team and they will make the necessary arrangements.
Stop Smoking Clinics at Queensway
We are now holding stop smoking clinics at Queensway. If you would like to book an appointment please call the Surgery.