With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.
Improving the service we provide - patient survey
We are considering closing our patient list to new patients for a short period of time. Please let us have your views on this by completing a short survey. Survey accessed by clicking on the patient survey box shown at the foot of the website's home page.
Summary Care Records - Queensway Surgery - upload on 14 October 2014
A summary care record (SCR) is a secure, electronic patient record which contains limited key information extracted from patients' GP records. It is accessed in situations where such information would otherwise be unavailable (i.e. accident & emergency and out of hours' services). SCRs contain information about a patient's medication, allergies and any previous adverse reactions to medicines. On 14 October 2014 at Queensway Surgery we will be arranging for the key information (as outlined above) to be extracted from patients' records registered with this practice to be uploaded. If you do not wish this information to be shared please pick up an "opt-out" form from the Practice's reception.
Click here to read more about Summary Care Records
We hope you enjoy having a look around the site and familiarising yourself with some of the online features such as ordering a repeat prescription. Whatever your thoughts, be sure to let us know via our feedback function. Comments and suggestions are always a great way of helping us continue to enhance the way we look after you.
Access & Parking
Parking at Queensway: Access is easy - a lift is available to the upper floor and a wheelchair is available for your use. A disabled toilet is also available. Car parking is available for patients while in surgery only. A park-and-pay car park is available in Short Street.
Parking at Family Healthcare Surgery: There is parking behind the Family Healthcare Surgery but the access road is not owned by the Practice and is in a bad state of repair. We cannot take responsibility for any problems or damage caused by the state of this access and would advise alternative parking i.e. the pay and park opposite the Surgery.
(Site updated 26/09/2014)